Tony HK🇭🇰

Recently, I had the opportunity to interact with Tiger Brokers, a leading brokerage firm in Hong Kong. However, I was surprised to find that their customer service has seemingly deteriorated to the level of a street stall economy. Since the mainland Chinese clients stopped opening new accounts, the service quality of Tiger Brokers has plummeted, with complaints pouring in. This makes me wonder if Hong Kong's financial industry has lost its former glory. As a former leader in the financial industry, the current state of Tiger Brokers is lamentable. Their official website still boasts the slogan 'Global leading online brokerage,' but the reality is that their customer service phone calls go unanswered, and emails are left un replied. Such poor service quality is truly disappointing. I don't know if Tiger Brokers is aware of their problems, but if they don't improve their service quality soon, they may lose even more clients. After all, in today's financial industry, service quality is a key factor in determining customer loyalty. Tiger Brokers, I hope you can regain your former glory!